What Information We Hold and Why
When you open an account, we collect the details you provide during registration — name, contact information, and account credentials. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference, amount, and wallet identifier to process your payment and
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maintain your account history. We do not store your full mobile banking PIN or password. We also collect device and session data — your IP address, browser type, and pages visited — to keep your account secure and detect unusual activity. If you contact our support
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team, that conversation is logged against your account. We use this data to operate your account, process payments, verify your identity where required, and meet our obligations under applicable law. We do not sell your personal data to third parties. Data sharing is limited to payment
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processors like bKash, Nagad, and Rocket, and to service providers who help us run the platform under strict confidentiality terms. Your data is processed in jurisdictions where we operate, and its handling is subject to the laws of those regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.